Terms & Conditions

The Website is owned and operated by NorthpointSEO (“NorthpointSEO,” “we,” “us,” or “our”).

By accessing the Website, submitting a service request, calling a telephone number displayed on the Website, or otherwise using the Website, you agree to these Terms. Do not use the Website if you do not agree to these Terms.

1. Nature of the Website

The Website is a marketing and lead-generation website designed to help users request information about sewer repair, sewer inspection, sewer relining, drain services, or other related services.

NorthpointSEO is a marketing company and does not directly perform the sewer, plumbing, excavation, construction, inspection, relining, drain-cleaning, or other services advertised through the Website unless expressly stated otherwise.

When you submit a service request, NorthpointSEO may provide your information to:

[BUSINESS RECEIVING THE LEADS]

That business may contact you regarding your request.

[BUSINESS RECEIVING THE LEADS] is an independent third-party service provider. It is not an employee, agent, joint venturer, subsidiary, franchisee, or affiliate of NorthpointSEO unless expressly identified otherwise in writing.

2. No Contractor-Consumer Relationship With NorthpointSEO

Using the Website or submitting a service request does not create a contractor-consumer, plumber-customer, fiduciary, agency, employment, partnership, or joint-venture relationship between you and NorthpointSEO.

Any agreement for services is entered into directly between you and [BUSINESS RECEIVING THE LEADS] or another participating service provider.

NorthpointSEO is not a party to that service agreement and is not responsible for its performance.

3. Service Requests

You may use the Website to request information, estimates, inspections, appointments, or services.

Submitting a request does not guarantee:

• That a service provider will contact you

• That your project will be accepted

• That service will be available in your location

• That an appointment will be available at a particular time

• That the service provider can perform the requested work

• That any estimated price will be honored

• That financing, warranties, or emergency service will be available

• That a particular repair method will be appropriate for your property

All service availability, scheduling, inspections, recommendations, pricing, and project acceptance are determined by the receiving service provider.

4. Independent Service Providers

NorthpointSEO does not control the business operations of [BUSINESS RECEIVING THE LEADS] or any other third-party service provider.

Unless expressly stated otherwise, NorthpointSEO does not independently verify or guarantee a provider’s:

• Licensing

• Registration

• Bonding

• Insurance coverage

• Certifications

• Employees or subcontractors

• Background checks

• Experience

• Pricing

• Equipment

• Availability

• Warranties

• Workmanship

• Code compliance

• Permits

• Safety practices

• Financial condition

• Representations

You are responsible for evaluating a provider before hiring it. You should request and independently verify any licensing, insurance, permits, references, warranties, pricing, and contract terms that are important to you.

5. Estimates, Pricing, and Service Agreements

Any prices, price ranges, savings claims, promotions, timelines, financing information, or service descriptions displayed on the Website are general informational estimates unless expressly identified as a binding written offer.

Final pricing may depend on factors including:

• Property conditions

• Accessibility

• Pipe size and material

• Location and depth of the sewer line

• Damage severity

• Inspection findings

• Excavation requirements

• Permits

• Municipal requirements

• Labor and material costs

• Emergency or after-hours service

• Additional problems discovered during the work

Only the written agreement between you and the service provider governs the services purchased, final price, payment terms, warranties, scheduling, scope of work, and dispute procedures.

NorthpointSEO is not responsible for differences between information displayed on the Website and the final terms offered by a service provider.

6. No Professional Advice

Website content is provided for general informational and marketing purposes.

Nothing on the Website constitutes plumbing, engineering, construction, environmental, legal, financial, insurance, real-estate, or other professional advice.

Information on the Website should not replace an on-site inspection or evaluation by an appropriately qualified professional.

7. Emergency Situations

The Website is not an emergency-response service.

Do not rely on a Website form, email, voicemail, or text message when there is an immediate threat to health, safety, property, or the environment.

For emergencies, contact the appropriate emergency services, local utility, municipality, property owner, licensed professional, or other appropriate authority.

Submitting a request through the Website does not guarantee an immediate response.

8. Telephone, Email, and Text Communications

By submitting your contact information, you authorize NorthpointSEO and [BUSINESS RECEIVING THE LEADS] to contact you regarding your service request using the contact information you provided.

Communications may include:

• Telephone calls

• Voicemails

• Emails

• Text messages

Message and data rates may apply.

You represent that the telephone number and email address you provide belong to you or that you are authorized to provide them.

Consent to receive marketing communications is not a condition of purchasing goods or services. You may opt out of text messages by replying STOP, and you may ask that telephone or email communications stop.

Additional consent language displayed near a Website form will also apply to the request submitted through that form.

9. Accurate Information

You agree to provide truthful, accurate, current, and complete information.

You may not:

• Submit another person’s information without authorization

• Impersonate another person or business

• Submit fraudulent or misleading requests

• Use the Website to harass a service provider

• Submit automated, bulk, or spam requests

• Interfere with the Website’s operation or security

• Attempt to gain unauthorized access to Website systems

• Introduce malware, malicious code, or harmful material

• Use Website content for unlawful purposes

We may reject, block, or delete requests that we reasonably believe are fraudulent, abusive, incomplete, unlawful, or unrelated to the services offered.

10. Permitted Use

You may use the Website only for lawful, personal, and legitimate business purposes consistent with these Terms.

You may not copy, scrape, reproduce, republish, distribute, sell, license, reverse engineer, or commercially exploit the Website or its content without NorthpointSEO’s written permission.

You may not use automated systems, bots, crawlers, data-mining tools, or scraping technologies to access or extract Website information except as expressly permitted by us.

11. Intellectual Property

The Website and its contents—including text, graphics, designs, layouts, logos, icons, photographs, videos, forms, code, and other materials—are owned by NorthpointSEO, licensed to NorthpointSEO, or used with permission.

Website content is protected by applicable intellectual-property laws.

No ownership rights are transferred to you through your use of the Website.

The names, trademarks, logos, or service marks of third-party providers remain the property of their respective owners.

12. User-Submitted Content

You may submit descriptions, photographs, documents, project details, or other content through the Website.

You represent that:

• You own the submitted content or have permission to submit it

• The content is accurate to the best of your knowledge

• The content does not violate another person’s rights

• The content does not contain unlawful or malicious material

You grant NorthpointSEO a nonexclusive, royalty-free license to store, reproduce, process, transmit, and share the submitted content as reasonably necessary to respond to your request, operate the Website, prevent fraud, and provide the information to [BUSINESS RECEIVING THE LEADS].

13. Privacy

Your use of the Website is also governed by our Privacy Policy, available at:

[PRIVACY POLICY URL]

The Privacy Policy explains how NorthpointSEO collects, uses, stores, and discloses information, including information provided to [BUSINESS RECEIVING THE LEADS].

14. Third-Party Websites and Services

The Website may link to third-party websites, platforms, products, payment providers, maps, financing providers, review websites, or social-media services.

NorthpointSEO does not own or control those third parties and is not responsible for their:

• Content

• Availability

• Security

• Privacy practices

• Terms

• Products

• Services

• Representations

• Transactions

Your interactions with a third party are governed by your agreement with that third party.

15. No Endorsement or Guarantee

The appearance of a service provider, product, manufacturer, financing company, certification, testimonial, review, badge, or third-party link on the Website does not necessarily constitute an endorsement or guarantee by NorthpointSEO.

NorthpointSEO does not guarantee:

• Service-provider performance

• Customer satisfaction

• Particular results

• Accuracy of diagnosis

• Completion dates

• Product life expectancy

• Repair durability

• Municipal approval

• Warranty coverage

• Insurance coverage

• Financing approval

• Savings or return on investment

Results vary depending on the property, service provider, project conditions, and other circumstances.

16. Disputes With Service Providers

Any concern involving estimates, appointments, deposits, payments, contracts, property damage, delays, workmanship, warranties, injuries, employees, subcontractors, permits, or completed services must be addressed directly with [BUSINESS RECEIVING THE LEADS] or the service provider involved.

NorthpointSEO is not responsible for resolving disputes between users and independent service providers.

NorthpointSEO may, at its discretion, forward communications or help facilitate contact, but doing so does not make NorthpointSEO responsible for the dispute or its outcome.

17. Website Availability

We may change, suspend, restrict, discontinue, or remove any portion of the Website at any time.

We do not guarantee that the Website will:

• Always be available

• Operate without interruption

• Be error-free

• Be secure

• Be free from harmful components

• Display complete or current information

• Be compatible with every device or browser

We may perform maintenance or make changes without notice.

18. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and its content are provided “as is” and “as available.”

NorthpointSEO disclaims all express, implied, statutory, and other warranties relating to the Website, including warranties of:

• Merchantability

• Fitness for a particular purpose

• Title

• Noninfringement

• Accuracy

• Reliability

• Availability

• Security

• Quality

NorthpointSEO does not warrant that information on the Website is complete, accurate, current, or suitable for your particular property or project.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

19. Limitation of Liability

To the fullest extent permitted by applicable law, NorthpointSEO and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

• Your use of or inability to use the Website

• A service request

• Communications from a service provider

• Services offered or performed by a third party

• Property damage

• Personal injury

• Lost profits or revenue

• Lost data

• Business interruption

• Delays

• Pricing disputes

• Workmanship

• Warranties

• Unauthorized access

• Website errors or interruptions

To the fullest extent permitted by law, NorthpointSEO’s total liability arising out of or relating to the Website or these Terms will not exceed the greater of:

1. The amount you paid directly to NorthpointSEO for use of the Website during the six months preceding the event giving rise to the claim; or

2. One hundred dollars ($100).

Payments made to [BUSINESS RECEIVING THE LEADS] are not payments made to NorthpointSEO.

Some jurisdictions do not permit certain liability limitations, so portions of this section may not apply to you.

20. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless NorthpointSEO and its owners, officers, employees, contractors, affiliates, licensors, and service providers from claims, damages, liabilities, judgments, losses, costs, and expenses arising from:

• Your misuse of the Website

• Your violation of these Terms

• Information or content you submit

• Your violation of another person’s rights

• Fraudulent, unlawful, or unauthorized activity

This provision does not require you to indemnify NorthpointSEO for conduct for which indemnification cannot legally be required.

21. Suspension and Termination

We may restrict, suspend, or terminate your access to the Website if we reasonably believe that you:

• Violated these Terms

• Used the Website unlawfully

• Submitted fraudulent or abusive requests

• Threatened Website security

• Interfered with Website operations

• Harmed NorthpointSEO, a provider, another user, or a third party

Termination does not affect provisions that by their nature should survive, including intellectual-property rights, disclaimers, liability limitations, indemnification, and dispute provisions.

22. Governing Law

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles.

Any mandatory consumer-protection rights available to you under applicable law remain unaffected.

23. Informal Dispute Resolution

Before filing a legal claim against NorthpointSEO, you agree to send written notice describing the dispute and requested resolution to:

NorthpointSEO
[BUSINESS MAILING ADDRESS]
[CONTACT EMAIL ADDRESS]

The parties will attempt in good faith to resolve the dispute informally for at least 30 days after the notice is received.

This section applies only to disputes involving NorthpointSEO. Disputes involving services performed by [BUSINESS RECEIVING THE LEADS] must be directed to that business.

24. Venue

Unless applicable law requires otherwise, any legal proceeding involving NorthpointSEO or these Terms must be brought in the state or federal courts located in [COUNTY], [STATE].

You consent to the personal jurisdiction of those courts.

25. Severability

If any portion of these Terms is found invalid or unenforceable, it will be enforced to the maximum extent permitted by law.

The remaining provisions will remain in effect.

26. Waiver

NorthpointSEO’s failure to enforce any provision of these Terms does not waive its right to enforce that provision later.

A waiver of one breach does not waive a subsequent breach.

27. Assignment

You may not assign or transfer your rights or obligations under these Terms without NorthpointSEO’s written permission.

NorthpointSEO may assign these Terms in connection with a merger, acquisition, asset sale, corporate restructuring, or transfer of the Website or its operations.

28. Entire Agreement

These Terms, the Privacy Policy, and any additional notices displayed on the Website constitute the entire agreement between you and NorthpointSEO concerning your use of the Website.

A separate written agreement between you and [BUSINESS RECEIVING THE LEADS] governs any services that business provides.

29. Changes to These Terms

NorthpointSEO may update these Terms periodically.

Updated Terms become effective when posted on the Website unless a different effective date is stated.

The “Last updated” date at the top will identify the most recent revision.

Your continued use of the Website after revised Terms are posted constitutes acceptance of those revised Terms.

30. Contact Us

Questions or requests concerning this Terms and Conditions may be directed to: NorthpointSEO by emailing: info@northpointseo.com